We’d love to hear from you! Whether you have a question about your order, sizing, materials, or just want to say hello, our team at Romiva is always happy to assist.

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Customer Support Hours

Monday – Friday: 10:00 AM – 6:00 PM (MYT)
Closed on weekends and public holidays.

We aim to respond to all messages within 1–3 working days. During launch or sale periods, replies may take slightly longer — thank you for your patience and understanding.

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Contact Methods

📧 Email: romivaofficial@gmail.com
📱 Instagram DM: @romiva.official
🌐 Website: Romiva Store

For order-related inquiries, please include your Order ID and full name so we can assist you efficiently.

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Collaborations & Media

For partnerships, media features, or collaboration opportunities, kindly reach out to our PR team at romivaofficial@gmail.com with the subject line:
“Collaboration Inquiry – [Your Name/Brand Name]”

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✨ Our Promise

At Romiva, every customer matters.
We value your trust and strive to provide warm, transparent, and responsive communication — because slow fashion deserves slow, thoughtful care.