We sincerely apologise if this happens 🤍If your item arrives defective, please contact us with clear photos within 72 hours of receiving your order. We will arrange a return or replacement and cover the return shipping costs.
At the moment, we do not accept returns or refunds due to change of mind or sizing errors. However, if your item is defective, we will gladly assist with a return or replacement.
Orders are processed and shipped within 2–5 business days after dispatch.
Estimated delivery times after dispatch:
Malaysia: 2–5 business days
Singapore: 5–10 business days
USA: 7–18 business days
Please note that delivery times may vary due to customs clearance or courier delays.
Do you offer free shipping?
Yes 🤍
Free shipping is available for West Malaysia
Shipping fees for East Malaysia (Sabah & Sarawak) and international orders vary depending on location and will be calculated at checkout
Where do you ship to?
We currently ship to Malaysia, Singapore, the USA, and selected international destinations. If your country is unavailable at checkout, feel free to contact us for assistance.
Do you give back to the community?
Yes. We believe in growing with purpose. A portion of our monthly profits is donated to local charities and orphanages, as part of our commitment to giving back with grace.
